Dark and digital kitchens: the arrival of new restaurant models

The restaurant industry is evolving by leaps and bounds. In recent years we’ve been experiencing an unprecedented revolution (both culinary and in consumer habits) and, of course, over the last few months we’ve had to explore new business models. Who’d have thought 15 or 20 years ago that today we’d be able to deliver a ...

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How should your restaurant deal with negative reviews?

We are sure that you will have had to deal with negative reviews at some point and, for that reason, we want to discuss them and resolve any possible problems or questions you may have on the subject. We’re talking about negative reviews of restaurants and bars and how to manage them. These days, it’s ...

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To see and be seen, open kitchens in restaurants

Opening up the heart of the restaurant to customers is a hotel industry trend that diners have fallen in love with. Providing an up-close view of the magic that happens around the stoves goes far beyond showing the work that goes into preparing a dish, it is a new way of understanding kitchens and attracting ...

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The digital receipt and its advantages for restaurants

Over the last few decades, we have witnessed the gradual digitisation of all aspects of our daily lives. The situation in recent months has accelerated this process, especially in certain sectors such as the hospitality industry. In addition to the digitalisation of the restaurant menu, another measure that many businesses are incorporating is the digital ...

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The veggie trend is here to stay

We live in a society where health, animal welfare and sustainability are becoming increasingly important, and what was once seen as a fad is now a lifestyle for many. We’re talking about vegans, vegetarians and flexitarians. The world is changing, society is changing and we have to adapt to these new realities. You know the ...

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Current trends in hospitality and post-COVID predictions

As we all know, hospitality is one of the sectors that is suffering most from the effects of the pandemic. Restaurants and bars have been forced to reinvent themselves in order to survive. Some changes that were beginning to emerge as medium or long-term trends before the health crisis have been implemented much quicker. Concepts ...

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